We’ll let you no lifers know when service is restored
For internet addicts like me that gets deprived of a life in the event of the network going down, my ISP, Starhub, has a nice new service - the option to have them send you a SMS the moment the connection is restored. I found that out today after calling them up when the reassuring “online” LED on my cable mode, which serves as an indicator that there is indeed life outside my room, went out for more than a minute.
How it works is that you call their hotline, get redirected through layers of menus until you eventually get to this part where an automated recording tells you that “you might be experiencing some service disruption and we’re aware of the issue” (at least they’re honest), and finally after two minutes into the whole call, you get an option to leave your number.
So instead of hawking over and staring at the array of blinking lights until the right LED lights up, I get to lie back and read while anxiously waiting for a beep on my cellphone.
On a side note, connectivity has been restored now (hence my ability to post), but that text message never came. Maybe their SMS notification system is down too, and they ought to put another system inplace to notify me when their notification system gets restored.
Edit: I was too quick to comment, it did arrive six minutes after this got posted.
